Pricing
Your phone doesn't stop on a busy day. Neither does Cladric.
Every plan starts with 14 days free. No setup fee, monthly plans cancel anytime, and there's no cutoff when you go over your allowance.
For trade shops
- 300 customer calls a month included
- Extra calls $0.50 each
- Calls are never stopped
- Every feature below, for every trade you do
$0 today. Your first charge, $350, is on day 14 ( if you start today), then monthly. Cancel before then and you pay nothing.
$0 today. $3,500 for the year is charged on day 14 ( if you start today). Cancel before then and you pay nothing.
What a busy month costs
On the monthly plan, each customer call over 300 in a month adds $0.50 to that month's bill.
On a yearly plan, extra calls are billed after each month as a separate usage charge, at the same $0.50 a call.
| Customer calls in a month | Extra calls | Your bill |
|---|---|---|
| 240 | None | $350 |
| 340 | 40 × $0.50 = $20 | $370 |
| 700 | 400 × $0.50 = $200 | $550 |
Prices don't include sales tax, which is added where it applies.
For property managers
One plan, priced by doors. Calls are never blocked.
- 100 doors and 150 calls a month included
- Each door over 100 adds $1.50 a month, on yearly plans too, and every 2 doors over add 1 included call
- Extra calls $0.50 each
- Up to 400 doors
- Leasing calls, showings and resident repair calls
$0 today. Your first charge, $350, is on day 14, then monthly. Doors over 100 and calls over your included calls are billed after each month.
$0 today. $3,500 for the year on day 14. Doors over 100 and calls over your included calls are billed after each month.
Price by doors
| Doors | Calls a month included | Price |
|---|---|---|
| Up to 100 | 150 | $350$3,500/yr |
| 150 | 175 | $425$3,500/yr + $75/mo |
| 200 | 200 | $500$3,500/yr + $150/mo |
| 300 | 250 | $650$3,500/yr + $300/mo |
| 400 | 300 | $800$3,500/yr + $450/mo |
14 days free, card required. $0 today; cancel before day 14 and you pay nothing.
Calls: each call over your included calls is $0.50, with no cap, and calls are never blocked. Spam, robocalls, wrong numbers, your own test calls and calls under about 20 seconds don't count.
Prices don't include sales tax, which is added where it applies.
What a busy month costs
On a monthly plan, each call over your included calls adds $0.50 to that month's bill. On a yearly plan, extra calls are billed after each month as a separate usage charge, at the same $0.50 a call.
| Doors and calls in a month | Extra calls | Your bill |
|---|---|---|
| 80 doors, 140 calls | None | $350 |
| 100 doors, 200 calls | 50 × $0.50 = $25 | $375 |
| 200 doors, 260 calls | 60 × $0.50 = $30 | $530 |
Every plan includes
- Answers the calls you can'tCalls you don't pick up forward to Cladric, day or night.
- Gets the detailsWhat's needed, where, how urgent, and the best number to reach them.
- Books into the times you setJobs or showings, in the windows you open. Bookings arrive by email and in the Cladric app, for your own calendar.
- A summary of every callBy email, with the caller's number, as soon as the call ends.
- Urgent calls flagged right awayEmailed to you as they happen, with the safety rules for your trade built in. Your team still makes the call back; Cladric doesn't send anyone or promise a response time.
- Keep your numberNothing to install. Calls you answer ring like always.
- No setup fee
- Monthly plans cancel anytime
- No per-minute charges
- We help you set up forwarding
Calls and limits
What counts as a call
Only real calls count toward your plan's calls: 300 a month on trades, and 150 for property managers plus 1 for every 2 doors over 100. We count calls, not minutes. Calls during your free trial never count toward extra-call charges.
| Counts | Doesn't count |
|---|---|
| A customer or new caller asking about work | Spam and robocalls |
| A customer calling to reschedule | Wrong numbers |
| An emergency call | Your own test calls |
| A renter asking about a listing, or a resident reporting a repair | Calls under about 20 seconds |
When you get close (trades)
- At 240 calls (80%), we email you and show it in the app, with the date your count resets.
- At 300, we tell you again.
- Cladric keeps answering. Each extra customer call is $0.50.
- Your bill in the app shows calls used and extra calls so far.
Doors (property managers)
How we count doors
- Every home you manage counts once: on your resident list, listed for rent, or both. We match by property and unit, so a unit that's in both isn't counted twice.
- We count once a day, and your bill uses the month's highest count.
- $350 a month covers up to 100 doors. Each door over adds $1.50 a month, and every 2 doors over add 1 included call.
- Calls are separate from doors: each call over your included calls is $0.50, with no cap. Calls are never blocked.
Example: 200 doors and 260 calls in a month
- Doors: $350 covers the first 100, and the other 100 add 100 × $1.50. The plan comes to $500.
- Included calls: 150, plus 50 for the 100 doors over. That's 200.
- Calls: 260 is 60 × $0.50 = $30 in extra calls.
- That month's bill: $530.
More than 400 doors
The plan goes up to 400 doors. For more, email us and we'll send you a price.
How the free trial works
- Start today for $0. Add a card so there's no gap when the trial ends. Nothing is charged today.
- Cladric answers for 14 days. Real calls, real bookings, your real summaries. If your carrier needs our help and forwarding takes more than a day, we move your first charge back to match.
- We email you before the first charge. With the amount and the date.
- Keep it, or cancel. Cancel before day 14 from Billing in the app, or reply to any of our emails, and you pay nothing.
Billing questions
When will I be charged?
Not today. Your first charge is on day 14 of your trial ( if you start today), for the plan you picked. After that, monthly plans renew every month and yearly plans every year, on the same date. Extra calls: on a monthly plan they're added to the next monthly charge; on a yearly plan they're a separate usage charge after each month.
What does a busy month cost?
On the monthly trades plan, $350 plus $0.50 for each customer call over 300. A month with 400 customer calls, for example, comes to $400. For property managers, it's the price for your doors plus $0.50 for each call over your included calls, so 200 doors and 260 calls comes to $530.
Do test calls, spam or wrong numbers count?
No. Only real calls from customers, renters and residents count. Your own test calls, spam, robocalls, wrong numbers and calls under about 20 seconds don't.
Can I switch between monthly and yearly?
Yes, from Billing in the app. Monthly to yearly applies right away, and the difference is prorated on your next invoice. Yearly to monthly applies at the end of the year you've paid for.
How do extra calls work on a yearly plan?
The same as monthly: $0.50 per extra call over your plan's calls in a month (300 on trades; 150 for property managers, plus 1 for every 2 doors over 100). They're billed after each month as a separate usage charge, so your yearly price doesn't change. If you cancel, the last month's extra calls are billed once.
Does going over 100 doors change my bill?
Yes. Each door over 100 adds $1.50 a month, on monthly and yearly plans, billed after each month. Every 2 doors over add 1 included call. We count once a day, and your bill uses the month's highest count. For example, 200 doors is $500 a month with 200 calls, and 400 doors is $800 with 300 calls. See doors.
How do I cancel?
From Billing in the app, or reply to any Cladric email before your next charge and we'll cancel it for you, and refund the charge if it goes through first. During the trial you pay nothing. On a monthly plan, Cladric keeps answering until the end of the month you've paid for. Cancel a yearly plan before its third month and you get back the yearly price minus the monthly price for each month, or part of a month, you've used. After that there's no refund, and the plan runs to the end of the year. For example, cancel in month 2 of a $3,500 trades year and you get $2,800 back. Then turn off forwarding on your phone; here's how.
Is there a setup fee? Can I cancel anytime?
No setup fee. Monthly plans cancel anytime. Yearly plans are paid up front for 2 months free, with a partial refund if you cancel before the third month (see "How do I cancel?"). We help you set up call forwarding at no charge.
Does Cladric take payments from my callers?
No. Cladric doesn't take payments on calls. It can tell callers the fees you choose to share, like a diagnostic fee.
Try it on your real calls. 14 days, on us.
Card required. Cancel before day 14 and you pay nothing.