For appliance repair companies
Their fridge quit on a Saturday. You were behind a dryer. They called the next shop.
Cladric answers the calls you can't, gets the appliance, the brand and the symptom, and books your diagnostic visit into your open windows before they keep dialing.
Card required. Cancel before day 14 and you pay nothing. Keep your number. Bookings arrive by email and in the Cladric app, for your own calendar or job software.
The calls you get, handled like you'd handle them
It gets what your tech needs to bring the right parts, and books the diagnostic visit.
What's broken
- Which appliance, the brand (and the model, if it's handy), and about how old.
- The symptom, and any error code on the display.
- Gas or electric, for ranges and dryers.
Warranty
- It asks whether it's still under the manufacturer's warranty, and notes the answer.
- It's set up not to promise what a warranty covers.
Your visit fee
- Repairs start with your diagnostic visit, at the fee you set.
- Brands you don't service, it tells callers plainly.
Parts and timing
- It's set up not to promise a same-day fix, because parts can take time.
- Installs are booked like any other job.
When it's urgent, and when it's not
Urgent calls are flagged to you, and Cladric is set up to tell the caller your team was alerted and someone will call back, not that someone is on the way. Your team still makes the call back; Cladric doesn't send anyone or promise a response time.
Priority, and water first
- A fridge or freezer that's stopped cooling: marked priority in your summary because of the food. It's not treated as an emergency.
- A leak from a washer, dishwasher or fridge line: it tells the caller to turn off that appliance's water valve if it's safe to reach.
Not flagged: a noisy dryer, a dishwasher that won't drain, or an error code. Those get booked.
Gas, smoke or sparks
Gas smell at a range or dryer: not booked. It's set up to tell the caller to leave without flipping any switches and call 911 or the gas company from outside, then ends the call so they can go.
Smoke, sparks or a burning smell: everyone out now, then 911 from outside. It ends the call so they can go.
What it's set up not to do
- Diagnose over the phone
- Promise a same-day fix
- Promise what a warranty covers
- Quote a repair price you haven't set
Hear it before you trust it
There's no appliance repair demo line yet. Our demo line answers as Kestrel Bay Plumbing & Air, a plumbing and HVAC shop, so use it to hear the voice and how Cladric asks questions, books and flags urgent calls. Ask it about a plumbing or AC problem, like "My water heater is leaking."
Call (786) 984-9390Calls to the demo line are recorded so we can improve it.
Appliance repair questions
Will it tell callers my visit fee?
Yes, if you set one, and whether it goes toward the repair. It's set up not to quote a repair price.
What about brands I don't service?
Tell Cladric which brands you don't service, and it tells those callers plainly. You still get the summary.
Can it promise a same-day repair?
No. It books the visit, and is set up not to promise the fix that day, because parts can take time.
What does it cost?
$350/mo with 300 customer calls included, after a 14-day free trial. No setup fee, and monthly plans cancel anytime. Prices don't include sales tax, which is added where it applies. See pricing.
Their fridge won't wait. Your phone shouldn't either.
Card required. Cancel before day 14 and you pay nothing.