For electrical contractors
You had a panel open and both hands busy. Their call went to voicemail.
You can't stop mid-job to pick up. Cladric answers, asks about warning signs, and books the service call or the estimate into your open windows.
Card required. Cancel before day 14 and you pay nothing. Keep your number. Bookings arrive by email and in the Cladric app, for your own calendar or job software.
The calls you get, handled like you'd handle them
It asks about warning signs first and flags the urgent ones, then books the right kind of visit.
Outages and dead outlets
- Which rooms or outlets, or the whole house?
- Whole house out: it asks once whether the neighbors lost power too. If they did, it suggests calling the power company first.
- Then the address, the best number, and your next open window.
Panels, new circuits, EV chargers
- They start with the estimate visit you offer, not a service call. You choose which jobs start with an estimate.
- It's set up not to say whether anything is up to code.
Storm season
- Outage calls and generator questions pile up after a storm.
- It's set up not to advise on hooking up a generator, and books an estimate instead.
Everything else
- Lights, switches, fans, a breaker that keeps tripping: what's wrong and where.
- If they already reset a breaker, it notes it. It's set up not to ask them to.
When it's urgent, and when it's not
Cladric flags the call to you, and it's set up to tell the caller your team was alerted and someone will call back, not that someone is on the way. Your team still makes the call back; Cladric doesn't send anyone or promise a response time.
Flagged to you right away
- Sparks from an outlet, switch or panel
- A panel or outlet the caller has noticed buzzing or giving off heat
- Water on or near outlets, wiring or the panel
Not flagged: one dead outlet, a light that won't come on, or a breaker that tripped once and stays on. Those get booked.
Smoke, or a line down
Smoke, flames or a burning smell: everyone out now, then 911 from outside, and nobody goes back in until the fire department says it's safe. It ends the call so they can go.
Downed line: stay at least 30 feet away, keep everyone and pets back, touch nothing it's touching, and call 911 and the power company now. It ends the call so they can.
Gas smell: not booked. Cladric is set up to tell the caller to leave without flipping any switches and call 911 or the gas company from outside, then ends the call so they can go.
What it's set up not to do
- Ask or tell a caller to touch, open, check or reset the panel, a breaker or an outlet
- Say whether something is up to code
- Advise on hooking up a generator
- Quote a price you haven't set
Hear it before you trust it
There's no electrical demo line yet. Our demo line answers as Kestrel Bay Plumbing & Air, a plumbing and HVAC shop, so use it to hear the voice and how Cladric asks questions, books and flags urgent calls. Ask it about a plumbing or AC problem, like "My water heater is leaking."
Call (786) 984-9390Calls to the demo line are recorded so we can improve it.
Electrical questions
Will it tell people to flip the breaker?
No. It's set up not to tell a caller to open, touch or reset anything in the panel. If they already did, it just notes it for you.
Can it book EV charger installs?
It books the estimate visit you offer. Panels, new circuits and EV chargers start with an estimate by default, and you decide which other jobs do.
What about a call where something's sparking?
Cladric reminds them to keep away from it and not touch the panel, marks the call urgent and emails you right away. The caller hears your team was alerted and someone will call back.
What does it cost?
$350/mo with 300 customer calls included, after a 14-day free trial. No setup fee, and monthly plans cancel anytime. Prices don't include sales tax, which is added where it applies. See pricing.
You can't stop mid-job to pick up. You don't have to.
Card required. Cancel before day 14 and you pay nothing.