For garage door companies
Their car's trapped in the garage. You were on another job. They called the next company.
Cladric answers the calls you can't, keeps callers away from springs and cables, flags a trapped car to you right away, and books the repair or the new-door estimate.
Card required. Cancel before day 14 and you pay nothing. Keep your number. Bookings arrive by email and in the Cladric app, for your own calendar or job software.
The calls you get, handled like you'd handle them
It keeps people away from the dangerous parts, then books the right visit.
Doors that won't open or close
- Single or double door, and what it's made of.
- The opener brand, and what happened.
- Whether a car is trapped inside, or the door is stuck open.
Springs, cables and tracks
- It's set up not to give spring or cable advice or suggest a fix-it-yourself.
- A fallen or off-track door: it tells them to stay out from under it.
New doors and openers
- New-door quotes start with the estimate visit you offer.
- No prices beyond what you publish.
Timing
- No same-day promises unless your booking rules allow them.
- Repairs go into your open windows.
When it's urgent, and when it's not
Cladric flags the call to you, and it's set up to tell the caller your team was alerted and someone will call back, not that someone is on the way. Your team still makes the call back; Cladric doesn't send anyone or promise a response time.
Flagged to you right away
- A car trapped inside that they need
- A door stuck open overnight, a security risk
Not flagged: a noisy door, a remote that stopped working, or a door that's slow to close. Those get booked.
Hands off the hardware
Springs, cables and brackets: never touch them. Don't run or lift a door with a broken spring, and don't pull the emergency release. Keep people and pets clear.
A fallen or off-track door: stay out from under it.
What it's set up not to do
- Give spring, cable or fix-it-yourself advice
- Tell anyone to pull the release with a broken spring
- Quote a price you haven't published
- Promise same-day service unless your rules allow it
Hear it before you trust it
There's no garage door demo line yet. Our demo line answers as Kestrel Bay Plumbing & Air, a plumbing and HVAC shop, so use it to hear the voice and how Cladric asks questions, books and flags urgent calls. Ask it about a plumbing or AC problem, like "My water heater is leaking."
Call (786) 984-9390Calls to the demo line are recorded so we can improve it.
Garage door questions
What happens when a car is trapped?
If the caller needs the car, Cladric marks the call urgent and emails you right away, and tells them not to lift the door or pull the release. They hear that your team was alerted and someone will call back, not that someone is on the way. Your team still makes the call back.
Will it tell callers how to fix a spring?
Never. It tells them to keep away from springs, cables and brackets and to leave the door alone.
Can it quote a new door?
It books the new-door estimate visit you offer, and is set up to mention only prices you've published.
What does it cost?
$350/mo with 300 customer calls included, after a 14-day free trial. No setup fee, and monthly plans cancel anytime. Prices don't include sales tax, which is added where it applies. See pricing.
A trapped car can't wait. Neither can the call.
Card required. Cancel before day 14 and you pay nothing.